| Job Title: | Customer Service Engineer |
| Category: | Customer Service |
| Location: | Toronto, Canada |
| Hours: | Full-time |
| Description: |
Responsible for preparation of data and reports used in reporting, troubleshooting, diagnosing, and evaluating locomotive failures. Assists in optimizing processes and troubleshooting problems as necessary. Maintains appropriate documentation, submits and records all field service reports and monthly reports to customer. Participates in all failure analysis activities as primary liaison between customer and MotivePower engineering/quality/production staff. Supports team members and ensures that established goals and deadlines are met. Informs supervisors of significant problems and open failure analysis issues. Will interact with customers on a daily basis, excellent verbal and written communication skills are a must. |
| Requirements: |
Minimum two years experience working on and around locomotives or other heavy industry or marine equipment and vehicles to include troubleshooting and repairing electrical, mechanical, and pneumatic systems. Strong failure analysis and problem solving skills a must. Robust organization and communication skills required. Bachelor degree in mechanical or similar engineering discipline required. BSME/SEE/IET/PE license preferred. |
| Desired skills: |
Proficient on all Microsoft software applications to include Excel & Access. Excellent working knowledge of locomotives or other heavy industry or marine equipment. Oracle or other ERP software experience. 2D or 3D modeling and drafting experience. |
Please submit completed applications to:
Mail: Human Resources
MotivePower, Inc.
4600 Apple Street
Boise, ID 83716
Fax: 208.947.2920
Download a printable version of the Administrative Employee application form.